Frequently Asked Questions
How does sizing run?
- We’ve worked hard in the sampling process to ensure that our garments fit true to size! This said, if your child is in between sizes, we would recommend ordering the smaller of the two sizes, as we believe that our garments fit TTS to a tad generous to allow room for growth. We have also included size charts on each product page to help you determine the best fit for your child. If we can help you further with sizing, please email us with any specific questions at firstname.lastname@example.org
How quickly will my order ship?
- We do our best to ship out in-stock orders as quickly as possible, but please allow up to 5 business days for an order to ship. If you need something sooner, please shoot us an email and we will do our best to accommodate. If you do need expedited shipping, please be sure to select the “Priority, 2 Day shipping” option at checkout.
Are items in stock & ready to ship?
- Unless an item is labeled as a preorder, it is in stock and ready to ship. Preorders are identified as such and will include the expected ship date in the product description.
How much does shipping cost?
- For orders up to $100, standard shipping is $5.
- For orders valuing $100 to $250, standard shipping is $8.
- Shipping is free for orders over $250.
Transit time for standard shipping is generally 5 -7 business days.
- Priority, two-day shipping is available via UPS 2nd day air for $25. Orders will ship by the next business day.
When will I receive my order?
- You will receive an email with tracking information once your order has shipped.
Do you accept returns?
- Yes, we gladly accept returns of full-price, unworn and unwashed items within 7 days of receipt of your order. Please see Returns & Exchanges for more details.
If you have any other questions, please either fill out our “contact us” form or send us an email at email@example.com